Refund Return Policy

At UNIMIND SPORTS PRIVATE LIMITED, we are committed to providing our learners with quality online courses and services. This Refund & Return Policy explains the conditions under which refunds are applicable for our digital products.

1. Digital Nature of Products

  • Our offerings include online courses, training materials, and digital content delivered through our LMS platform.

  • Since these are intangible, non-returnable digital goods, physical returns are not applicable.

2. Refund Eligibility

Refunds may be considered under the following conditions:

  • If you have made a duplicate payment by error.

  • If you face technical issues preventing you from accessing the course (verified by our support team).

  • If you cancel your enrollment within 24 hours of payment and before accessing the course content.

3. Non-Refundable Situations

Refunds will not be applicable in the following cases:

  • Once the course content has been accessed or downloaded.

  • If the refund request is made after 24 hours of purchase.

  • Change of mind after purchase.

  • Incomplete use of the course or dissatisfaction with teaching style/content (since previews and descriptions are available before purchase).

4. Refund Process

To request a refund:

  1. Email us at support@mindsports.in with your order ID, course name, and reason for refund.

  2. Our team will review the request within 2-3 business days.

  3. If approved, the refund will be initiated to your original mode of payment within 7-10 business days.

5. Contact Information

For any refund-related queries, please reach out to us:

UNIMIND SPORTS PRIVATE LIMITED
Website: https://mindsports.in
Email: support@mindsports.in